Support

We're here to help

Need a hand with nemiria? Email us at hello@nemiria.app and we'll get back to you, usually within 5–10 business days.

Frequently asked questions

How do I sign in?

nemiria uses passwordless sign-in. Enter your email address, and we'll send you a link. Tap it on your device, and you're in. There's no password to remember.

I didn't get the sign-in link.

Check your spam or junk folder, make sure you typed your email correctly, and give it a minute. You can request a new link at any time. If it still doesn't arrive, email us at hello@nemiria.app.

What's the difference between the free and paid plans?

The free plan gives you all Foundation-level content, up to 30 questions a day in the Quiz and Apply tabs, with Exam mode locked. A paid subscription (monthly or annual) unlocks everything — all levels, unlimited practice, and Exam mode.

How do I get my progress on a different device?

Sign in with the same email address on the new device, and your progress will load automatically. Your progress lives in your account, not on a single device.

Does installing nemiria on a second device sync my progress automatically?

Not on its own. Just sign in with your email on each device, and your progress follows your account across all of them, including after a reinstall or a new phone.

How do I delete my account and my data?

Open Settings in the app and choose Delete account. This permanently erases your email and all your progress. The option is available to everyone, including users on the free plan.

Why does nemiria need my microphone?

For the speak-to-answer and pronunciation-practice features. When you answer by speaking, your speech is turned into text so we can check it — on Apple devices this happens on your device; on Android it's handled by Google's speech-recognition service (so on Android your spoken audio is sent to Google to be transcribed). Either way, we don't record or store your audio. You can decline or revoke microphone access in your device settings (you just won't be able to use the speaking features).

How do I manage or restore a subscription?

Use Restore Purchases in the app to restore an existing subscription. To change or cancel, manage your subscription in your Apple or Google account settings — billing is handled by the app store, not by us.

What age is nemiria for?

nemiria is intended for people aged 16 and over.

I found a bug, or I have a feature idea.

We'd love to hear it. Email hello@nemiria.app with a short description — including your device and what you were doing helps us a lot.

Privacy

For how we handle your data, see our Privacy Policy.

Contact

hello@nemiria.app — we aim to reply within 5–10 business days.